Professional Services

Professional Services

Hand Held Support

To Achieve Program Excellence from Conception through Execution

We recognize the importance of building strong relationships and ensuring alignment with all key stakeholders. We also recognize the importance of infusing our client’s culture through a robust engagement model from conception throughout each phase of the lifecycle.

Each program is staffed with the experience and skills required to achieve maximum results in meeting the needs of our clients and their customers. Our team of professionals are strategic partners and operational enablers with expertise in the following areas:

  • Product/ program launch excellence
  • Training
  • Product lifecycle optimization
  • Contact Center
  • Strategic planning
  • Inside sales
  • Vendor management
  • Project management
  • Quality assurance
  • Compliance
Professional Services
Staffing Model

Our team of professionals leverages a wide network of resources to identify, attract, qualify and retain the best talent uniquely qualified to meet the needs of our clients. The critical first step in this process is to understand our client’s strategic goals and skills required to achieve them. We facilitate an extensive interview process that includes a phone screening, in-person interview and background check. Our staffing services include the following options:

  • Contractors/ Consultants/ Temps with the option of short or long term engagements.
    With the exception of temporary staff and short term labor, all associates will be on boarded as Interaction24 employees
  • Recruitment for Client Vacancy

We have experienced success staffing at our facility or on site at client locations